Shipping Policies in Our Online Store

Shopping online is simple and convenient, but understanding how shipping works is key to a smooth experience. Here, we explain in detail the delivery methods, timelines, and how to manage pickup or track your orders.

Available Delivery Methods

When making a purchase, you will enter your postal code to see the available shipping options and costs for your area. We work with the following carriers and delivery types:

• Correo Argentino: Traditional postal service with options for branch pickup or home delivery.
• Andreani: Another reliable option with branches nationwide.
• Motorcycle service in AMBA: Ideal for fast deliveries within the metropolitan area.

Delivery Options

• Home delivery: Receive your product right at your doorstep.
• Branch pickup: You can pick up your order for free at Correo Argentino branches or at our stores in Castelar and Recoleta.
• International shipping: We also ship outside the country so you can receive your products wherever you are.

Important: All purchases qualify for free delivery if you choose to pick up at a Correo Argentino branch.

Delivery Timelines

• Dispatch: Products are dispatched within 72 business hours from the purchase.
• High-demand items: Some products may take longer to dispatch.
• Peak periods (Cyber Monday, Hot Sale, etc.): Dispatch can take up to 10 business days.

Delivery time also includes the postal carrier’s transit time, which is shown when you enter your postal code.

Order Tracking and Status

Once your order leaves our warehouse, you will receive an email with tracking details. You can also get this information via WhatsApp or SMS, depending on your chosen contact method.

Free Shipping and Changing Delivery Methods

• Change of delivery method: If you want to change the shipping method, contact us at [email protected] and pay the cost difference. You can also request this via WhatsApp at 11 6154 8599, provided the product has not been dispatched.

Pickup at Branches, Lockers, or Sales Points

When you choose to pick up at one of these locations, we will send you all the information you need to track the shipment and know when it’s ready for pickup.

• Pickup window: You have 48 hours from when the product arrives at the pickup point. If you don’t pick it up on time, any additional costs will be your responsibility.

Summary of Benefits

• Variety of delivery methods and carriers to suit your needs.
• Free shipping on purchases over $6,000.
• Easy and clear order tracking.
• Customized and convenient pickup options near you.

With these policies, we aim to make your shopping experience simple, transparent, and reliable. If you have any questions, our team is ready to assist you.